Privacy Policy?

Introduction & Our Details

Intaract Ltd T/A Perceptive IT is a limited company incorporated in England & Wales.  For data protection purposes we are the ‘data controller’ of the personal data that you give us.

Our address is:

Perceptive IT, Tottenham Green Enterprise Centre,

Town Hall Approach, London N15 4RX

Our contact details are:   info@perceptiveit.net

Our Commitment to You

We are committed to protecting your privacy and to complying with the data protection laws in the UK.  In consequence, we collect the minimum amount of information about you that is commensurate with providing you with a satisfactory service.

What is the purpose and legal basis for us to collect and process your personal data?

The main purposes are our:

• Legitimate interests

• To identify our customers to enable us to deliver to you the goods or services that you buy from us and to provide you with any follow-up that is required. We also have to retain records of all our transactions for legal and accounting reasons.
  
  
• To improve the usefulness and relevance of our website and services.

• In addition, so long as you freely give us your consent, we will send you by post/email/text, newsletters and information concerning our products and activities including special offers and details of new products.

What personal data will be collected and processed?

Depending on the type of transaction you enter into, this may include your name, address, telephone number, email address and IP address, together with data about your use of the website.  This will be retained and used (processed) for the purposes referred to above.

Who will receive your personal data?

We do not give anyone else access to personal data unless we are required to by law or the access is for our own team or service providers and suppliers performing their services for our website or databases, all of whom are required to keep your information private and secure.  If we wish to process your personal data for purposes other than those specified in this notice, we will notify you with relevant information and, if necessary, seek your consent.

We may receive your personal data given via our website through contact forms, live chat etc into our Customer Relationship Management system to assist us to manage and track follow ups and to maintain a high level of customer service. Data in our Customer Relationship Management system is kept on a secure server and we are satisfied that the provider has appropriate safeguards in place.

If you give consent to receive communications from us, we use a marketing automation and email marketing service, to communicate with you. You will be free to unsubscribe from those messages at any time.      

Customer and Usage Data may be processed (by third party processors engaged by the Company) outside of the EEA, where this is done, we will endeavor to

We may from time to time provide information of a general nature to third parties – for example, the number of individuals visiting our website, buying particular products or  completing an enquiry form, but this information will be anonymized so that those individuals cannot be identified (except in the case of testimonials on our website where the individual has given consent).

We are happy clarify safeguards in place for data processors.

How long will we keep your personal data?

We need to keep customer details for at least 6 full years under the UK laws.  After that, until you ask us in writing to delete your personal data, we will keep it to enable us to contact you as mentioned earlier in this notice.

What are your rights?

You have the right to:

• ask us in writing for details of the personal data that we hold on you
• require us to rectify any errors
• have your personal data deleted if there is no reason for its continued storage and processing
• lodge a complaint about the data controller with the ICO (Information Commissioner’s Office).

Further details about your rights under data protection legislation can be found on the ICO’s website at https://ico.org.uk/.

Cookies

Your internet browser has the in-built facility for storing small files- “cookies” – that hold information which allows a website to recognise your account.  Our website takes advantage of this facility to enhance your experience.  You have the ability to prevent your computer from accepting cookies but, if you do, certain functionality on the website may be impaired.

Changes to this Privacy Notice

Any changes to this Notice will be placed here and will supersede this version.  We will take reasonable steps to draw your attention to any changes in our policy.  However, to be on the safe side, we suggest that you read this document each time you use the website to ensure that it still meets with your approval.